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Top Questions
How long does delivery take?

Depending on your postcode delivery can take between 1-10 working days. The vast majority of areas are available on a next day lead time. Once you enter your postcode into the checkout page you will be provided a list of delivery services available to your area.

Can I get 0% finance when ordering?

Yes, 3, 6, 9 or 12 months 0% finance is available if ordering anything over £149. Please select the DivideBuy payment option to apply for finance at the checkout page.

How are REM-Fit mattresses delivered?

For your convenience we vacuum press and roll our mattresses so that we can deliver them in a convenient and manageable box. This doesn't harm the mattress and ensures the product is well protected during transit. 

Can you take away my old mattress?

Yes, please select our premium two man delivery service when ordering making sure you check the extra option to collect your old mattress.

How do I edit/update my order?

Once you order has been placed please contact customer service on 0800 014 9366 or email sales@rem-fit.co.uk for all changes relating to mattress size change, delivery address change, contact detail change, cancellation, delivery dates.

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100 Night Trial Questions
Will I need the box and plastic packaging if returning the mattress?

No, we want you to get the full experience when trialling the mattress so please discard of all packaging once delivery is received.

Do I still qualify for the 100-night trial if I decide to finance my order with you?
Yes, of course. If you decide to return the mattress we will refund all instalments you have paid to date and cancel the agreement for you.
How does the 100-night trial work?

We provide a risk-free sleep trial on all our mattresses. This allows you to sleep on a REM-Fit for 100-nights in the comfort of your own home and really put it to the test! There are no catches. If the mattress, for whatever reason doesn’t live up to your expectations, you can send it back for a full refund. There are no collection charges either! If the mattress is 100% right for you simply email us at sales@rem-fit.co.uk or call 0800 456 895 and we'll arrange the collection for you.

Can I really trial a mattress for 100-nights?

There are no catches. If the mattress, for whatever reason doesn’t live up to your expectations, you can send it back for a full refund. There are no collection charges either!

When does the trial start?

We provide a risk-free sleep trial on all our mattresses. This allows you to sleep on a REM-Fit for 100-nights in the comfort of your own home and really put it to the test! There are no catches. If the mattress, for whatever reason doesn’t live up to your expectations, you can send it back for a full refund. There are no collection charges either! If the mattress is 100% right for you simply email us at sales@rem-fit.co.uk or call 0800 456 895 and we'll arrange the collection for you. Full T&C's available here

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REM-Fit Products
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Delivery & Returns
How long does delivery take?

Depending on your postcode delivery can take between 1-10 working days. The vast majority of areas are available on a next day lead time. Once you enter your postcode into the checkout page you will be provided a list of delivery services available to your area.

How are REM-Fit mattresses delivered?

For your convenience we vacuum press and roll our mattresses so that we can deliver them in a convenient and manageable box. This doesn't harm the mattress and ensures the product is well protected during transit. 

Can you take away my old mattress?

Yes, please select our premium two man delivery service when ordering making sure you check the extra option to collect your old mattress.

What is planned delivery?
Planned delivery makes delivery more convenient by allowing you to select a specific date for your REM-Fit mattress to arrive. As your delivery date draws near we will also narrow this down to a 4 hour delivery slot to allow you to make the most out ...
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Mattress Guarantee
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My REM-Fit Order
How do I edit/update my order?

Once you order has been placed please contact customer service on 0800 014 9366 or email sales@rem-fit.co.uk for all changes relating to mattress size change, delivery address change, contact detail change, cancellation, delivery dates.

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