COVID-19: Can I still return my mattress under the 100-night trial scheme?
Yes, we will still be accepting and processing 100-night trial return requests but will not be able to arrange the collection until we receive further notice from the British Heart Foundation. Should this temporary disruption continue, be assured, we will look at alternative solutions to avoid further inconvenience. We thank you for your understanding.
We use The British Heart Foundation to collect our mattresses which they then sell on through their charity stores. The BHF have closed all their stores and delivery/collection services.
This means that we’re temporarily unable to schedule new collection dates for any 100-night return requests.