COVID-19: Can I still return my mattress under the 100-night trial scheme?
This service has been temporarily suspended until further notice. We use The British Heart Foundation to collect our mattresses which they then sell on through their charity stores. The BHF have closed all their stores and delivery/collection services.
This means that any scheduled 100-night trial collections over the next 2 weeks will need to be rearranged. This also means that we’re temporarily unable to schedule new collection dates for any 100-night return requests.
We will still be accepting and processing 100-night trial return requests but will not be able to arrange the collection until we receive further notice from the BHF. Should this temporary disruption go beyond two weeks, be assured, we will look at alternative solutions to avoid further inconvenience. We thank you for your understanding.